How are shipping costs calculated?

At Luna+Lili, we believe in making your shopping experience as straightforward and budget-friendly as possible. That’s why we’ve structured our shipping costs to be both transparent and accommodating to your needs.

Flat Fee Shipping:

For orders below $39, we offer a flat shipping fee of $5.99 (unless otherwise stated). This ensures that no matter what you purchase, you know exactly what to expect at checkout. We understand the importance of clarity when it comes to pricing, and our flat fee policy reflects our commitment to transparency.

Free Shipping on Orders Over $39:

Here’s where it gets even better. Once your order reaches $39 or more, we’re pleased to offer free shipping. This threshold is designed with your savings in mind, allowing you to enjoy the convenience of shopping without worrying about additional shipping costs.

For more details, please contact us directly.

What is Print-on-Demand (POD)?

Print-on-Demand (POD) is a cutting-edge printing technology that allows us to produce items only when they are ordered by customers. This method reduces waste and ensures each product is created with care and attention to detail.

2. How does Print-on-Demand work?

When you place an order with us, the item is manufactured specifically for you. Our POD process involves digitally printing your chosen design onto high-quality materials, whether it’s apparel, accessories, or home decor items. This means each product is custom-made just for you.

3. Why do you use Print-on-Demand?

We embrace POD because it allows us to offer a wider range of designs and products without the limitations of traditional inventory management. This flexibility ensures that you have access to unique and personalized items that are made to order.

4. What are the benefits of Print-on-Demand?

  • Customization: Choose from a variety of designs and personalize your products.
  • Environmental Impact: Reduce waste by manufacturing items only when they are needed.
  • Quality Control: Each item is carefully inspected to meet our high standards before it reaches you.
  • Product Variety: Continuously expand our product offerings without the constraints of traditional inventory.

5. How long does it take to receive my order with Print-on-Demand items?

Since each item is crafted specifically for you, production times may vary depending on the product. Generally, production takes 3-5 business days, and shipping times will depend on your location. Rest assured, we strive to get your custom-made items to you as quickly as possible.

6. Can I return or exchange Print-on-Demand items?

Yes, we accept returns and exchanges for Print-on-Demand items under certain conditions. Please refer to our Returns & Exchanges policy for more details.

7. What types of products are available through Print-on-Demand?

We offer a wide range of products including apparel (t-shirts, hoodies, etc.), accessories (mugs, phone cases, etc.), home decor (posters, canvas prints, etc.), and more. Explore our website to discover all the customizable options available.

8. Do you offer bulk or wholesale orders with Print-on-Demand?

Yes, we can accommodate bulk and wholesale orders for many of our Print-on-Demand products. Please contact our through our Contact us   form to discuss your specific needs and receive a personalized quote.

9. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status and estimated delivery date of your package.

10. How can I contact customer support if I have more questions?

We’re here to help! Please visit our Contact Us page to reach our dedicated customer support team. We’re happy to assist you with any questions or concerns you may have.

If you happen to have any questions that haven’t been covered here please reach out to us..